Reservations
Any cancellation made at least 14 days prior to the scheduled arrival date will incur a $50 cancellation fee per reservation. Cancellations made less than 14 days before the scheduled arrival date will forfeit the entire deposit (50% of total fees).
If you will be unable to check in by 7 pm on the day of your arrival, please notify the Reservations Office. If you have not checked in by noon of the day after your scheduled arrival date, we will consider the reservation cancelled. We will not hold your room beyond that time unless we have heard from you.
Retreat Cancellations
Any cancellation of a retreat made at least 14 days prior to the starting date of the retreat will incur a $50 fee. Cancellations made less than 14 days before the scheduled arrival date will forfeit the total retreat fees.
Stage Cancellations
Any cancellations of a Stage will incur a $50 fee.
Reservation Changes
Any change made to a reservation will incur a $50 fee per reservation. (Note: There is no charge if you are upgrading the reservation.)
Last-minute Reservations
Reservations made less than 48 hours before arrival will be charged the entire balance due at the time of booking, and no refund is offered.
Deposits
We cannot hold deposits beyond the current season, and we cannot waive fees if your room is rebooked. You are entitled to a full refund if Tassajara cancels a retreat or access to the facilities. Refunds will be processed within 7-10 business days.
Medical Exceptions
If a personal or family emergency requires you to cancel your reservation at the last minute, a doctor’s explanation will be reviewed to allow the standard 14-day cancellation rate, instead of forfeiting your entire deposit.