Donor Policy

Our Commitment to Our Donors

Donor Privacy
We will not sell, share or trade our donors' names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations.

To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary to process the donation.

Donor information is maintained in a secure database, and only authorized personnel have access to this information and only for appropriate business purposes. Every person - personnel or volunteer - who comes in contact with donor information signs a confidentiality agreement.

If at any time you choose not to receive SFZC communications, you may contact us at [email protected] and we will update your communication preferences.

Charitable Donation Refunds
For donations made online, refunds may be available for 30 days after a donation is processed in case a donation was made in error or there was an error in the amount charged. Refunds will be made to via the payment processor used and to the credit card used to make the original donation. 

For donations made any other way, please contact the Development Director at [email protected] or (415) 354-0354 to learn whether refunds are available.